Privacy Policy

Welcome to www.issaapparel.co ("Site"), operated by Issa Apparel, a brand under Nineall Group Co., Ltd. ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.


1. Information We Collect

We collect several types of information from and about users of our Site:

a. Personal Information

When you make a purchase, contact us, or sign up for our newsletter, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party providers)

  • Social media contact (if applicable)

b. Non-Personal Information

We may also collect technical and usage data, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent

  • Referring websites or ads


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Respond to your inquiries and provide customer support

  • Send marketing and promotional emails (if you opt in)

  • Personalize your shopping experience

  • Improve our website and services

  • Comply with legal obligations


3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment processors (e.g., 2C2P)

  • Logistics partners (e.g., SPX, Kerry, Flash Express, Thailand Post)

  • Marketing tools (e.g., Facebook Ads, Google Ads, Email marketing platforms)

  • Legal authorities if required by law

All third-party service providers are required to protect your data and use it only for intended purposes.


4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

You can choose to disable cookies through your browser settings, but this may affect the functionality of our Site.


5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.


6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Withdraw consent at any time (for marketing emails, etc.)

To exercise any of these rights, please contact us at: contact@nineall.com


7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by law.


8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please read their privacy policies before providing any personal information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 Email: contact@nineall.com
📍 Address: Nineall Group Co., Ltd., Bangkok, Thailand

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